Frequently Asked Questions
Find Clear Answers to the Most Common Questions
We understand you may have questions before placing an order. To make things easier, we’ve put together answers to the most common queries about our products, shipping, returns, and more. If you can’t find the information you’re looking for, feel free to contact our support team—we’re always here to help.
Sterling Silver 925 jewellery refers to pieces—like rings, necklaces, bracelets, and earrings—crafted from a premium silver alloy known for its quality and longevity.
Key Facts About 925 Sterling Silver:
- • Composition:
- – Contains 92.5% pure silver.
- – Mixed with 7.5% other metals (usually copper) to enhance strength and reduce softness.
- • Durability:
- – More resilient than pure silver, making it ideal for everyday wear.
- – Less likely to bend, dent, or scratch easily.
- • Appearance:
- – Features a bright, reflective shine that gives a timeless, elegant look.
- – Works beautifully with stones, charms, and detailed designs.
- • Versatility:
- – Used in all kinds of jewellery, from simple, clean designs to more detailed, artistic pieces.
- – Loved for being affordable while still considered a precious metal.
- • Hallmark:
- – Genuine sterling silver is typically stamped with “925,” confirming its purity.
- • Care:
- – Can be cleaned and polished effortlessly to bring back its natural shine.
925 Sterling Silver remains a popular choice because it blends beauty, strength, and classic appeal—perfect for both everyday jewellery and meaningful gifts.
How to Care for Sterling Silver?
- ◦ Avoid Moisture:
Keep it away from water, sweat, and chemicals (e.g., chlorine, perfume).
- ◦ Gentle Cleaning:
Use a soft, damp cloth to clean, then dry thoroughly. Avoid abrasive cleaners.
- ◦ Storage:
Store in a soft pouch or a separate compartment to prevent scratching.
- ◦ Limit Wear:
Avoid wearing sterling silver during activities that may cause wear or expose it to harsh conditions.